Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Communication preferences and support interactions
• Usage data and service preferences

1.2 Content Information

We process your video content and related materials:

• Video files and audio content you upload
• Metadata associated with your content
• Editing instructions and project requirements
• Final edited deliverables and revisions

2. How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our video editing services
• Process your orders and deliver completed work
• Communicate with you about your projects and account
• Improve our services and develop new features
• Provide customer support and technical assistance
• Send important service updates and notifications
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following limited circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in our operations
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure servers and regular security updates
• Access controls and authentication systems
• Regular security audits and monitoring
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

You may request deletion of your personal information, subject to certain legal and operational requirements.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to certain processing activities
• Request data portability
• Withdraw consent where applicable
• Opt-out of marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and features
• Improve user experience and service quality

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service may integrate with third-party services for payment processing, analytics, and other functions. These services have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.